by Jay Alexander Poulton | Jan 22, 2015 | Blog
I had a problem. I had to call DIRECTV, my satellite TV provider. I was ready for a stressful call, not because I have an issue with DIRECTV, but oftentimes when dealing with huge companies like this, you can get on the phone with someone less than qualified to help....
by Jay Alexander Poulton | Dec 23, 2014 | Blog
Ah, English, the language whose spelling makes little sense. The history of why we spell words the way we do is quite interesting but not important when you’re trying to communicate. If English is your first and perhaps your only language, you must appreciate the...
by Jay Alexander Poulton | Dec 12, 2014 | Blog
Prejudice is an ugly thing, but yet it still exists in our culture. Using proper English in a business setting can be the difference between getting the job and getting shown the door. For many, having mastered proper English but having done so with a foreign accent,...
