Before working with Jay, I had no idea how to improve my accent or where to begin. As a creative director, clear and confident communication is essential. English is my second language (Mandarin is my first), and while I’ve always been fluent, I knew my accent was holding me back from fully expressing myself with precision.
I had tried accent training apps, but they were limited—they couldn’t tell me exactly what was wrong or how to fix it. Sometimes they didn’t even recognize when my pronunciation was clearly off. Working with Jay changed everything. His approach is both technical and intuitive—he quickly pinpointed subtle issues in my speech and explained them in a way that made sense.
What makes Jay exceptional is how precise his feedback is. He identifies the exact sound, stress, or rhythm that needs adjustment, which helps me practice more effectively. His guidance and practice materials are practical, focused, and easy to apply.
On top of that, his humor and encouragement keep me motivated. Jay creates a supportive space where it’s okay to make mistakes. His positivity and patience make the learning process not just effective—but genuinely enjoyable. Thanks to him, I feel much more confident in high-stakes meetings and presentations.